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Technical Content Developer - resume example

Not sure what to put on your resume for the Technical Content Developer role? We've analyzed the common theme among resumes for this specific position, alongside researching what employers typically expect from those applying.
Illustration: TaskTeller

Jane Doe | Technical Content Specialist

Contact Information

  • Phone: (123) 456-7890
  • Email: jane.doe@example.com
  • LinkedIn: linkedin.com/in/janedoe
  • Portfolio: janedoeportfolio.com

Professional Summary
Creative and detail-oriented content specialist with over 5 years of experience in developing technical documentation, user guides, and digital content for software products. Adept at translating complex technical information into clear, concise, and engaging content for diverse audiences. Proven track record of improving user experience and knowledge through high-quality content.

Skills

  • Technical Writing & Editing
  • Content Management Systems (CMS)
  • Software Documentation
  • API Documentation
  • Instructional Design
  • User Interface (UI) Language
  • Search Engine Optimization (SEO)
  • Agile Methodologies
  • Version Control (Git, SVN)
  • Analytics and Reporting

Professional Experience

Senior Content Developer
XYZ Tech Solutions, New York, NY | June 2019 – Present

  • Lead a team of 4 content developers to create comprehensive user manuals for over 10 software products.
  • Collaborated with software engineers to produce accurate API documentation for developer use.
  • Implemented SEO best practices, increasing organic search traffic to documentation by 30%.
  • Developed an internal wiki to streamline the knowledge-sharing process among technical staff.

Content Developer
Innovative Tech Co., San Francisco, CA | May 2015 – May 2019

  • Authored over 200 help articles, tutorials, and release notes for the company’s flagship product.
  • Enhanced documentation user interface, resulting in a 40% decrease in customer support tickets.
  • Conducted user feedback sessions to identify content gaps and improve existing documentation.

Education

Bachelor of Science in Technical Communication
State University, College of Science and Technology, Anytown, ST | September 2011 – May 2015

Certifications

  • Certified Professional Technical Communicator (CPTC)
  • Advanced Certificate in Technical Writing

Projects

Online Help Portal Redesign

  • Spearheaded the redesign of the online help portal, improving navigation and user engagement.
  • Integrated multimedia elements like videos and diagrams to enhance instructional content.

Developer Documentation Suite

  • Created a suite of developer-focused documentation for a new software framework, facilitating quicker onboarding for new developers.

Awards & Recognitions

  • ‘Best Instructional Content’ at the Annual TechComm Awards, 2020
  • Employee of the Year, XYZ Tech Solutions, 2019

Languages

  • English (Native)
  • Spanish (Professional Working Proficiency)

Professional Affiliations

  • Society for Technical Communication (STC)
  • Association for Computing Machinery (ACM)

Remember, this resume is a starting point. Tailor each section to reflect your unique experiences and achievements. With this structured approach, you’re equipped to create a compelling resume that resonates with hiring managers and positions you as the ideal candidate for the role.

How to Make Your Resume ATS-Friendly

ATS (Applicant Tracking System) is a software application that automates the recruitment process for employers. It streamlines sorting, scanning, and ranking job applications by filtering resumes based on predefined keywords, skills, job titles, and other criteria. This assists recruiters in efficiently identifying qualified candidates for open positions.

  • Use simple formatting: ATS systems best read resumes with clear and straightforward formatting. Avoid using headers or footers, tables, images, or graphics, as these can confuse the ATS.
  • Include relevant keywords: Tailor your resume with keywords from the job description. ATS systems scan for these keywords to determine if your skills and experiences match the job requirements.
  • Stick to standard headings: Use common heading titles like “Work Experience,” “Education,” and “Skills” to ensure the ATS can easily find and categorize your information.
  • Choose the correct file type: Submit your resume as a Word document (.doc or .docx) or a plain text file (.txt) for maximum compatibility. Avoid PDFs unless specified.
  • Keep consistent job titles: If your previous job titles are not industry-standard, consider altering them slightly (without misrepresenting your role) to match more familiar titles.
  • Avoid fancy fonts or creative layouts: Stick to traditional fonts like Arial, Calibri, or Times New Roman. Creative designs and fonts might look appealing but can be problematic for ATS parsing.
  • Use full forms and acronyms: If you include technical terms or certifications, use their spelled-out form and acronyms to ensure the ATS recognizes them.
  • Be precise with dates: Format dates clearly and consistently, ideally in a ‘Month YYYY’ format.
  • Proofread for spelling and grammar: Errors can confuse the ATS. Proofread your resume or use a tool to check for accuracy.
  • Test your resume: Before submitting, test it through an ATS resume checker to see how it reads your information.

By following these guidelines, your resume will be better equipped to pass through ATS filters, increasing your chances of landing an interview.

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