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Technical Communicator - resume example

Not sure what to put on your resume for the Technical Communicator role? We've analyzed the common theme among resumes for this specific position, alongside researching what employers typically expect from those applying.
Illustration: TaskTeller

John Doe | Technical Writer & Communicator

Contact Information

  • Phone: (123) 456-7890
  • Email: john.doe@example.com
  • LinkedIn: linkedin.com/in/johndoe
  • Portfolio: johndoeportfolio.com

Professional Summary
Detail-oriented and user-focused professional with 5+ years of experience in simplifying complex technical information for diverse audiences. Adept at creating clear and concise documentation, including user guides, online help, and instructional materials. Committed to enhancing user experience through effective content strategy and design.

Skills

  • Technical Writing & Editing
  • Content Management Systems (CMS)
  • Information Design & Usability Testing
  • Project Management
  • Adobe Suite & MadCap Flare
  • HTML, CSS, and JavaScript Basics
  • API Documentation
  • Cross-functional Team Collaboration

Professional Experience

Senior Technical Writer
ABC Tech Solutions, Anytown, USA | June 2018 – Present

  • Lead a team of writers in developing comprehensive user documentation for software products.
  • Collaborate with developers, designers, and product managers to ensure accuracy and usability of technical content.
  • Implement content strategies that improved user engagement by 30%.
  • Conduct usability testing and incorporate feedback to enhance documentation quality.

Technical Writer
XYZ Innovations, Anytown, USA | May 2015 – May 2018

  • Produced and maintained over 200+ technical manuals, guides, and FAQs for consumer electronics.
  • Streamlined documentation process, reducing content delivery timelines by 25%.
  • Coordinated with the support team to identify and address recurring customer inquiries through targeted documentation.

Education

Bachelor of Science in Technical Communication
State University, Anytown, USA | September 2010 – May 2014

Certifications

  • Certified Professional Technical Communicator (CPTC) – Society for Technical Communication
  • Advanced Technical Writing Certificate – TechComm University

Volunteer Experience & Leadership

Mentor, TechComm Mentoring Program

  • Provide guidance and support to new writers entering the field.
  • Organize monthly webinars on best practices in technical communication.

Conference Speaker, Annual TechComm Conference

  • Presented on ‘The Future of Technical Communication in a User-Centric World’.

Professional Affiliations

  • Society for Technical Communication (STC)
  • Association for Computing Machinery (ACM) – Special Interest Group on Design of Communication (SIGDOC)

By meticulously detailing your experience and skills in the context of the responsibilities and achievements, you’ve set the stage for a compelling narrative that hiring managers will find hard to overlook. Remember to tailor your resume for each application, emphasizing the most relevant experiences and skills for the position at hand. With this resume as your foundation, you’re ready to communicate your value and step into your next opportunity with confidence.

How to Make Your Resume ATS-Friendly

ATS (Applicant Tracking System) is a software application that automates the recruitment process for employers. It streamlines sorting, scanning, and ranking job applications by filtering resumes based on predefined keywords, skills, job titles, and other criteria. This assists recruiters in efficiently identifying qualified candidates for open positions.

  • Use simple formatting: ATS systems best read resumes with clear and straightforward formatting. Avoid using headers or footers, tables, images, or graphics, as these can confuse the ATS.
  • Include relevant keywords: Tailor your resume with keywords from the job description. ATS systems scan for these keywords to determine if your skills and experiences match the job requirements.
  • Stick to standard headings: Use common heading titles like “Work Experience,” “Education,” and “Skills” to ensure the ATS can easily find and categorize your information.
  • Choose the correct file type: Submit your resume as a Word document (.doc or .docx) or a plain text file (.txt) for maximum compatibility. Avoid PDFs unless specified.
  • Keep consistent job titles: If your previous job titles are not industry-standard, consider altering them slightly (without misrepresenting your role) to match more familiar titles.
  • Avoid fancy fonts or creative layouts: Stick to traditional fonts like Arial, Calibri, or Times New Roman. Creative designs and fonts might look appealing but can be problematic for ATS parsing.
  • Use full forms and acronyms: If you include technical terms or certifications, use their spelled-out form and acronyms to ensure the ATS recognizes them.
  • Be precise with dates: Format dates clearly and consistently, ideally in a ‘Month YYYY’ format.
  • Proofread for spelling and grammar: Errors can confuse the ATS. Proofread your resume or use a tool to check for accuracy.
  • Test your resume: Before submitting, test it through an ATS resume checker to see how it reads your information.

By following these guidelines, your resume will be better equipped to pass through ATS filters, increasing your chances of landing an interview.

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