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Senior Technical Writer - resume example

Not sure what to put on your resume for the Senior Technical Writer role? We've analyzed the common theme among resumes for this specific position, alongside researching what employers typically expect from those applying.
Illustration: TaskTeller

John Doe | Senior Technical Communication Specialist

Contact Information

  • Phone: (123) 456-7890
  • Email: john.doe@example.com
  • LinkedIn: linkedin.com/in/johndoe
  • Portfolio: johndoeportfolio.com

Professional Summary
Detail-oriented and seasoned professional with over 10 years of experience in technical writing and content management. Adept at translating complex technical information into clear, concise, and user-friendly documentation. Proven track record of improving user engagement through high-quality technical guides, manuals, and instructional materials. Strong project management skills and ability to collaborate with cross-functional teams to meet tight deadlines.

Work Experience

Lead Technical Writer | TechCom Solutions, Inc. | January 2015 – Present

  • Spearheaded the documentation team for a suite of software products, resulting in a 30% increase in user satisfaction.
  • Collaborated with software developers, product managers, and quality assurance teams to ensure accuracy and clarity of product documentation.
  • Implemented a documentation style guide that improved consistency across all materials and reduced editing time by 20%.
  • Managed the transition from traditional documentation to agile, topic-based authoring, enhancing the team’s efficiency and adaptability.

Senior Technical Writer | DataSoft Technologies | May 2009 – December 2014

  • Developed comprehensive user manuals and online help systems for data analytics software, contributing to a 25% reduction in customer support calls.
  • Coordinated with UI/UX designers to improve software interface language, resulting in a more intuitive user experience.
  • Conducted user feedback sessions to identify documentation gaps and areas for improvement, leading to the revamp of legacy documents.

Education

Master of Science in Technical Communication
State University, College of Science and Engineering | May 2009

Bachelor of Arts in English
University of Citytown | May 2005

Skills

  • Technical Documentation
  • Content Management Systems (CMS)
  • Markup Languages (HTML, XML)
  • Documentation Tools (MadCap Flare, Adobe FrameMaker)
  • Version Control Systems (Git, SVN)
  • Agile and Waterfall Methodologies
  • API Documentation
  • Usability Testing

Certifications

  • Certified Professional Technical Communicator (CPTC) – Society for Technical Communication
  • Advanced Technical Writing Certificate – TechWriter Certification

Languages

  • English (Native)
  • Spanish (Professional Working Proficiency)

Professional Development

  • Regular attendee of Write the Docs conferences and workshops.
  • Active member of the Society for Technical Communication (STC).
  • Continuous learning through online courses in advanced technical writing and information design.

Remember, this is just a starting point. Tailor each section to reflect your unique skills and experiences, and you’ll be well on your way to securing your next opportunity in the technical communication field.

How to Make Your Resume ATS-Friendly

ATS (Applicant Tracking System) is a software application that automates the recruitment process for employers. It streamlines sorting, scanning, and ranking job applications by filtering resumes based on predefined keywords, skills, job titles, and other criteria. This assists recruiters in efficiently identifying qualified candidates for open positions.

  • Use simple formatting: ATS systems best read resumes with clear and straightforward formatting. Avoid using headers or footers, tables, images, or graphics, as these can confuse the ATS.
  • Include relevant keywords: Tailor your resume with keywords from the job description. ATS systems scan for these keywords to determine if your skills and experiences match the job requirements.
  • Stick to standard headings: Use common heading titles like “Work Experience,” “Education,” and “Skills” to ensure the ATS can easily find and categorize your information.
  • Choose the correct file type: Submit your resume as a Word document (.doc or .docx) or a plain text file (.txt) for maximum compatibility. Avoid PDFs unless specified.
  • Keep consistent job titles: If your previous job titles are not industry-standard, consider altering them slightly (without misrepresenting your role) to match more familiar titles.
  • Avoid fancy fonts or creative layouts: Stick to traditional fonts like Arial, Calibri, or Times New Roman. Creative designs and fonts might look appealing but can be problematic for ATS parsing.
  • Use full forms and acronyms: If you include technical terms or certifications, use their spelled-out form and acronyms to ensure the ATS recognizes them.
  • Be precise with dates: Format dates clearly and consistently, ideally in a ‘Month YYYY’ format.
  • Proofread for spelling and grammar: Errors can confuse the ATS. Proofread your resume or use a tool to check for accuracy.
  • Test your resume: Before submitting, test it through an ATS resume checker to see how it reads your information.

By following these guidelines, your resume will be better equipped to pass through ATS filters, increasing your chances of landing an interview.

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