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Deputy Branch Manager - resume example

Not sure what to put on your resume for the Deputy Branch Manager role? We've analyzed the common theme among resumes for this specific position, alongside researching what employers typically expect from those applying.
Illustration: TaskTeller

Jane Doe | Deputy Branch Manager

Contact Information

  • Phone: (555) 123-4567
  • Email:
  • LinkedIn:
  • Address: 123 Finance Avenue, Moneytown, USA

Professional Summary
Dynamic and results-oriented banking professional with over 8 years of experience in the financial services industry. Proven track record in driving branch performance, enhancing customer satisfaction, and leading cross-functional teams to achieve sales and service goals. Adept at implementing effective business strategies, managing operational efficiency, and fostering a culture of continuous improvement.

Core Competencies

  • Branch Management
  • Team Leadership & Development
  • Strategic Planning & Execution
  • Financial Analysis & Reporting
  • Regulatory Compliance
  • Customer Relationship Management
  • Sales & Revenue Growth
  • Risk Management

Professional Experience

Senior Bank Officer
ABC Bank, Moneytown, USA
June 2019 – Present

  • Spearheaded a team of 15 employees, achieving a 20% increase in overall sales performance within the first year.
  • Implemented new customer service protocols that raised customer satisfaction ratings by 30%.
  • Managed daily branch operations, ensuring compliance with all federal and state banking regulations.
  • Developed and executed local marketing strategies that resulted in a 25% growth in new customer accounts.

Bank Officer
XYZ Bank, Cashville, USA
March 2015 – May 2019

  • Oversaw the branch’s loan portfolio, achieving a 10% growth in loan disbursements while maintaining a default rate below industry average.
  • Coordinated with the marketing department to launch targeted promotional campaigns, increasing branch visibility and customer base.
  • Conducted regular training sessions for staff on product knowledge and sales techniques, leading to a more knowledgeable and effective team.

Financial Advisor
123 Investments, Profit City, USA
July 2011 – February 2015

  • Provided financial planning services to over 200 clients, helping them to achieve their long-term financial goals.
  • Increased assets under management by $5 million through strategic investment advice and portfolio management.
  • Developed strong relationships with clients through regular communication and personalized service.


Master of Business Administration (MBA)
University of Finance and Management, Moneytown, USA
Graduated: May 2011

Bachelor of Science in Finance
Profit City College, Profit City, USA
Graduated: May 2007


  • Certified Financial Manager (CFM)
  • Professional Banking Manager (PBM)

Professional Affiliations

  • National Association of Branch Managers (NABM)
  • American Bankers Association (ABA)


  • Proficient in MS Office Suite and banking software (e.g., Finacle, Temenos T24)
  • Fluent in English and Spanish
  • Excellent communication and interpersonal skills


  • Recipient of the ABC Bank Excellence in Leadership Award, 2020
  • Led branch to win ‘Best Customer Service’ in regional banking awards, 2019

Professional Development

  • Attended ‘Emerging Leaders in Banking’ conference, 2021
  • Completed ‘Advanced Risk Management’ course, 2020

Available upon request.

How to Make Your Resume ATS-Friendly

ATS (Applicant Tracking System) is a software application that automates the recruitment process for employers. It streamlines sorting, scanning, and ranking job applications by filtering resumes based on predefined keywords, skills, job titles, and other criteria. This assists recruiters in efficiently identifying qualified candidates for open positions.

  • Use simple formatting: ATS systems best read resumes with clear and straightforward formatting. Avoid using headers or footers, tables, images, or graphics, as these can confuse the ATS.
  • Include relevant keywords: Tailor your resume with keywords from the job description. ATS systems scan for these keywords to determine if your skills and experiences match the job requirements.
  • Stick to standard headings: Use common heading titles like “Work Experience,” “Education,” and “Skills” to ensure the ATS can easily find and categorize your information.
  • Choose the correct file type: Submit your resume as a Word document (.doc or .docx) or a plain text file (.txt) for maximum compatibility. Avoid PDFs unless specified.
  • Keep consistent job titles: If your previous job titles are not industry-standard, consider altering them slightly (without misrepresenting your role) to match more familiar titles.
  • Avoid fancy fonts or creative layouts: Stick to traditional fonts like Arial, Calibri, or Times New Roman. Creative designs and fonts might look appealing but can be problematic for ATS parsing.
  • Use full forms and acronyms: If you include technical terms or certifications, use their spelled-out form and acronyms to ensure the ATS recognizes them.
  • Be precise with dates: Format dates clearly and consistently, ideally in a ‘Month YYYY’ format.
  • Proofread for spelling and grammar: Errors can confuse the ATS. Proofread your resume or use a tool to check for accuracy.
  • Test your resume: Before submitting, test it through an ATS resume checker to see how it reads your information.

By following these guidelines, your resume will be better equipped to pass through ATS filters, increasing your chances of landing an interview.

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